FREE SHIPPING WORLDWIDE │ LIMITED QUANTITIES AVAILABLE

RETURNS & EXCHANGES

BONDI LUXE RETURN & EXCHANGE POLICY

Please contact us through our Contact page or email us at hello@bondiluxe.com with your order number, full name and reason for return/exchange. Our refund/exchange policy is outlined below:

  • Refund/exchange requests must be made within 3 days of receiving your order.

  • Please contact us before returning the item. We will then issue an exchange or refund authorisation number.

  • For hygiene reasons we are unable to accept earring returns.
  • For exchanges, please email us the item and size for exchange. Exchange is subject to availability as some of our styles sell out fast. 

  • The delivery fee for the new exchange item must be paid for by the customer. The flat rate is AUD $10 worldwide. 

  • Please note that returning or exchanging any item is at the customer's expense.

  • Our products have different size guides depending on the design/materials so please check each product listing if ordering multiple items.

  • FINAL SALE items cannot be exchanged or refunded unless faulty. 

  • Refunds are processed after the item has been inspected. All returned items must be in brand new condition.